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Since 1999

• No data loss
• Reduce work load
• Eliminate negligence
• Save money and time

Overview

• Backup/Restore Process
  • At your scheduled time, we will zip, encrypt and backup all your updated files to our backup server through a secure SSL channel. Once your files are stored on our server, you can restore them to your computer at any time

• Data Redundancy Protection
  • All your backup files will be duplicated to a secondary backup storage system for additional protection. Even our primary storage system fails to work; your data is still safe in the backup storage system.

   

• How we backup your files?
  • Connect to Offsite Backup Server
  • Get the list of backup files stored on Offsite Backup Server
  • Compare them with your files in your computer
  • For each of the file created on your local computer since last backup, will zip and encrypt its content with a user defined encrypting key and send it to backup server.
  • For each of the file updated on your local computer since last backup, will be zipped, encrypted and uploaded to Backup server as with new files.
  • Backup completed successfully. An email containing a summary of this backup job will be sent to you in email within an hour.

   

• Online Backup beats Tape Backup in many aspects
  1. We report backup errors in email automatically. Tape backup users will have to check backup log manually to make sure backup runs correctly as expected.
  2. Offsite data storage protects data loss against fire, earthquake or terrorist attack.
  3. Absolutely no labor needed. Even disk swapping and error checking are not needed
  4. Data integrity is ensured as our server validates every file saved automatically
  5. Data stored on our server can be retrieved via the Internet anytime, anywhere without first requiring installation of additional software.
  6. Backup file revision keeps all backup versions
  7. Data Redundancy Protection: All your backup files will be duplicated to a secondary backup storage system for additional protection. Even our primary storage system fails to work your data are still safe in the backup storage system.

   

• Request for CD/DVD
  • If you would like to store your backup data on permanent storage media CD-R/DVD-R, you can submit us the Request for Backup Data on CD-R/DVD-R form. Once we receive this request, we will collect and store all your backup data on the CD-R/DVD-R and send the media to you within two business days. A $25 process and handling fee + media cost will be applied per each request.

   

• Backup are securely encrypted
  • All of your files are first zipped and encrypted with a your defined encrypting key before they are sent to our backup server. To all people but you, your files stored on our backup server are no more than some garbage files with random content.

   

• We don't keep your encrypting key
  • The encryption key used to encrypt your files resides only on your computer and is known only to you. It is never transmitted anywhere across the network. If this key is lost, all backup files can never be recovered. Therefore, although we have access to all files you stored on our backup server, we have no knowledge of the content of the files you stored.

   

• Secure 128-bit SSL communication
  • All communications between our Backup Server and your computer are transported in a 128-bit SSL (Secure Socket Layer) channel. Although your entire backup files travel through a public network (internet), eavesdroppers have no knowledge of what has been exchanged

Note: Backup performance depends heavily on the speed of subscriber's internet access. Under normal condition, a subscriber with a broadband 1.5MB access can upload 197 Mbytes of compressed data within an hour